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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A H

A H

October 11, 2024

5  out of  5
rating by A H
"Fast, efficient, double checked"
We responded:
"Thank you, A H, for your wonderful review! I'm glad you found our service fast and efficient. We always strive to double-check everything to ensure accuracy. If you need any further assistance, feel free to reach out. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
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Roderick Lopez

October 11, 2024

5  out of  5
rating by Roderick Lopez
"Had a great time working with y’all. Very quick and convenient."
We responded:
"Roderick, I'm glad you had a great experience with us! We always aim to provide quick and convenient service. Thanks for your positive feedback! - John Bell - State Farm Insurance Agent, Glen Allen, VA"
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Garret Thomas

September 27, 2024

5  out of  5
rating by Garret Thomas
"Excellent experience quoting and questioning all my insurance options. Friendly staff and always helpful when I call!"
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Lauren Powell

September 26, 2024

5  out of  5
rating by Lauren Powell
"Tre is awesome! He was able to get me a great rate on auto insurance and was able to explain the differences between the coverages. He was also able to get the policy started ASAP which I was unable to do on the website. Highly recommend!"
We responded:
"Lauren, thank you for your wonderful review! I'm happy Tre could assist you with securing a great rate on your auto insurance and clarifying the coverage options. It's great to know he was able to get your policy started quickly. We appreciate your recommendation and are always here for any future needs or questions. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
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Fernando Deraz

September 13, 2024

5  out of  5
rating by Fernando Deraz
"I am very satisfied with the service that Mr. Tre provided me, he answered all my questions and doubts. Excellent prices and good location. Give them a try 👌"
We responded:
"Thank you, Fernando, for sharing your positive experience! I'm glad to hear that Tre was able to answer all your questions and provide you with excellent service. We appreciate your kind words about our prices and location. If you need any further assistance, don't hesitate to reach out. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
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Wesley Sammons

September 11, 2024

1  out of  5
rating by Wesley Sammons
"I was lied to 3 times by agent named tre! Never even let him know I caught him in lies just hope he didn't know what he was doing but was going to help me out! Boy was I wrong! They took me off 3 months before my policy ended giving me a week notice! And not refunding my money until after they took me off their policy! Most incompetent insurance I've ever dealt with!"
We responded:
"Wesley, Thank you for sharing your experience. I'm genuinely concerned to hear about the issues you faced with Tre and the handling of your policy. We strive to provide accurate and reliable service, and it's clear we fell short in your case. Your feedback is important, and I will address this with our team to ensure it doesn't happen again. Please reach out to our office if you have any further questions or need assistance. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
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Kendall Thompson

September 6, 2024

5  out of  5
rating by Kendall Thompson
"Excellent team and staff to work with!"
We responded:
"Kendall, thank you for your kind words! I'm glad you had a positive experience with our team and staff. If you need any further assistance, we're here to help. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
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Conner Schools

September 4, 2024

5  out of  5
rating by Conner Schools
"Very pleased with Tre and his customer service! Glad I made a switch to this insurance company"
We responded:
"Conner, I'm glad to hear that Tre provided excellent customer service and that you're happy with your decision to switch to our insurance company. We're here for any future needs or questions you may have. Thanks for your trust! - John Bell - State Farm Insurance Agent, Glen Allen, VA"
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Jessie Lee

August 27, 2024

5  out of  5
rating by Jessie Lee
"I just switched to State Farm and Tre was so helpful with all of my questions..I'm really glad I decided to go with you"
We responded:
"Jessie, thank you for your positive review. I'm glad Tre was able to help with your questions. We're happy you chose us for your insurance needs. If you have any more questions or need further assistance, feel free to reach out. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
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Alix Gore

August 8, 2024

5  out of  5
rating by Alix Gore
"Tre was wonderful to work with. Extremely helpful and attentive!"
We responded:
"Alix, thanks for the awesome review! I'm so glad Tre was able to help you out and provide attentive service. If you need anything else, we're here for you! - John Bell - State Farm Insurance Agent, Henrico, VA"
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Salina Dandridge

August 2, 2024

5  out of  5
rating by Salina Dandridge
"Eathan was super helpful when creating my policy!"
We responded:
"Hey Salina, Thanks a bunch for the awesome review! I'm so happy Eathan could help you out with your policy! If you need anything else, feel free to reach out anytime. - John Bell - State Farm Insurance Agent, Henrico, VA"
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Victoria

August 2, 2024

5  out of  5
rating by Victoria
"It is a pleasure doing business with John and his team. Patient, kind and professional is just a few words to describe them. Highly recommend!!"
We responded:
"Hi Victoria, Thanks so much for your kind words! We're really happy you had a great experience with our team. Your recommendation means a lot to us! If you ever need anything else, we're here to help. - John Bell - State Farm Insurance Agent, Henrico, VA"
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Shanté

July 29, 2024

5  out of  5
rating by Shanté
"I've had State Farm since I've been driving which is many many years now. Today I called inquiring about a quote and not only were they swift in their response but also communication. After all of these years of having state farm I've NEVER had any issues. No consideration of changing any time soon."
We responded:
"Hi Shanté! Thanks so much for your wonderful review! I'm really glad to hear that you've had such a positive experience with us over the years. It's great to know that our swift response and communication met your expectations. We're always here for any future needs or questions you might have. - John Bell - State Farm Insurance Agent, Henrico, VA"
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Riccardo Hytower

July 24, 2024

5  out of  5
rating by Riccardo Hytower
"Very informative and attentive."
We responded:
"Hey Riccardo, thanks a bunch for the awesome review! I'm glad you found our service informative and attentive. If you ever need anything else, we're here for you! - John Bell - State Farm Insurance Agent, Henrico, VA"
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Joycelynn Alexander

July 24, 2024

5  out of  5
rating by Joycelynn Alexander
"I spoke with agent Tray Green. Mr Green was exceptionally patient and concise, explaining all options and plans that I might need. He got my policy up and running quickly and even got me set up so that my payments were perfectly placed to match my pay at my bank. I am very satisfied with the service I received and would definitely refer others to him so that they could receive the same excellent service that I did."
We responded:
"Hey Joycelynn! Thanks a lot for your awesome review! I'm really glad to hear that Tray was able to provide you with such exceptional service. It's great that he explained all the options clearly and got your policy set up quickly, matching your payment schedule perfectly. We truly appreciate your recommendation and are here for any future needs or questions you might have! - John Bell - State Farm Insurance Agent, Henrico, VA"
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Brandon Couch

July 19, 2024

5  out of  5
rating by Brandon Couch
"Kevin was great! He was able to answer every question I had."
We responded:
"Hey Brandon! Thanks for the awesome review! I'm glad Kevin was able to help with all your questions. If you need anything else, we're here for you! - John Bell - State Farm Insurance Agent, Henrico, VA"
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Tyler Graham

July 19, 2024

5  out of  5
rating by Tyler Graham
"Ashley did a great job on finding me a life insurance policy that I can afford. Now just to set it up and pay for it"
We responded:
"Hey Tyler! I'm so glad Ashley could help you find an affordable life insurance policy! If you need any assistance setting it up or have any questions, feel free to reach out. Thanks for the awesome review! John Bell - State Farm Insurance Agent, Henrico, VA"
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Elijah Han

July 18, 2024

5  out of  5
rating by Elijah Han
"Very responsive customer service, have had no problems with their insurance since starting with them"
We responded:
"Hey, Elijah! Thank you so much for sharing that our customer service has been responsive and that you've had no problems with your insurance since joining us. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - John Bell - State Farm Insurance Agent, Henrico, VA"
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Jacob Hatfield

July 15, 2024

5  out of  5
rating by Jacob Hatfield
"Great interaction with Ethan! He worked with me and all my “obstacles” and helped me find a deal triple bundling my things to help me save not only money now but hopefully in the long run also! I will be trying to send everyone I can to Ethan!"
We responded:
"Thank you, Jacob! I'm glad Ethan was able to assist you with bundling your policies to save you money. We appreciate your kind words and look forward to helping others just like you! If you need anything in the future, feel free to reach out. - John Bell - State Farm Insurance Agent, Henrico, VA"
Profile photo of Firuza Agzamova

Firuza Agzamova

July 15, 2024

5  out of  5
rating by Firuza Agzamova
"I have been a loyal client of State Farm Insurance for the past 8 years, and I can confidently say that my experience with them has been nothing short of exceptional. From the very beginning, State Farm has demonstrated a level of professionalism and dedication that truly sets them apart. The customer service is outstanding. Every interaction I’ve had with their representatives has been positive, and they always go above and beyond to address any questions or concerns I may have. It’s clear that they value their clients and are committed to providing top-notch service. State Farm has also been incredibly reliable when it comes to handling claims. The process is smooth and efficient, ensuring that I never have to worry during stressful situations. Their team is knowledgeable and always ready to assist, making the entire experience hassle-free. Moreover, the range of insurance products they offer is comprehensive, and their rates are competitive. I appreciate the personalized attention they provide, tailoring coverage to fit my specific needs. It’s comforting to know that I’m in good hands with State Farm. Overall, I am extremely satisfied with State Farm Insurance and highly recommend them to anyone seeking a trustworthy and professional insurance provider. My 8 years as a client have been marked by consistently excellent service, and I look forward to many more years of partnership with them."
We responded:
"Thank you, Firuza, for your glowing review! We are ecstatic to hear about your exceptional 8-year experience with our team. We are grateful for your loyalty and delighted to provide you with outstanding customer service, reliable claims handling, and comprehensive insurance products tailored to your needs. We look forward to many more years of partnership with you! John Bell - State Farm Insurance Agent, Henrico, VA"
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Evynn N.

July 3, 2024

5  out of  5
rating by Evynn N.
"Years of great service thank you John Bell’s office!"
We responded:
"Thank you, Evynn! We are grateful for your years of support and are happy to have provided you with great service. Your satisfaction means the world to us! If you ever need assistance in the future, please don't hesitate to reach out. - John Bell - State Farm Insurance Agent, Henrico, VA"
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Nicholas Dixon

July 3, 2024

5  out of  5
rating by Nicholas Dixon
"Switching insurance from one state to the other was quick and easy. The staff were friendly, knowledgeable, and efficient."
We responded:
"Thank you, Nicholas, for sharing your positive experience with our team! We appreciate your kind words and look forward to helping you in the future! John Bell - State Farm Insurance Agent, Henrico, VA"
Profile photo of Latiesha Brothers

Latiesha Brothers

July 1, 2024

5  out of  5
rating by Latiesha Brothers
"I have been with State Farm for a few years now and John his team made it so easy for me to get my cars insured. Very friendly and he works hard to ensure that his clients are protected. I would recommend him to anyone that needs insurance."
We responded:
"Thank you, Latiesha, for your glowing review! I'm pleased to hear that my team and I could make your car insurance experience easy and enjoyable. We are grateful for your recommendation and look forward to assisting you with any insurance needs in the future! - John Bell - State Farm Insurance Agent, Henrico, VA"
Profile photo of John McClung

John McClung

June 26, 2024

5  out of  5
rating by John McClung
"I just want to thank Kevin and John Bell State Farm for quickly and efficiently taking care of setting up the DSS app and beacon. This was not their problem but they were the solution."
We responded:
"John, I'm thrilled to hear that Kevin and our office could assist you efficiently with setting up the DSS app and beacon. We're pleased to have been the solution to your needs and appreciate your kind words. If you have any more questions or require further assistance, feel free to reach out. - John Bell - State Farm Insurance Agent, Henrico, VA"
Profile photo of Megan Hoover

Megan Hoover

June 26, 2024

5  out of  5
rating by Megan Hoover
"I needed a drive safe tracker and was able to come in and get it minutes after calling. Great service!"
We responded:
"Megan, I'm pleased you had a great experience getting your drive safe and save promptly! We strive to provide efficient and top-notch service to all our customers. If you need anything else, feel free to reach out. Thank you for choosing our office! - John Bell - State Farm Insurance Agent, Henrico, VA"