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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Star N

Star N

April 24, 2025

5  out of  5
rating by Star N
"Best customer service experience ever. Tre did an excellent job at answering my questions and concerns. I felt welcomed and cared for :)."
We responded:
"Thank you, Star, for sharing your experience! I'm delighted to know that Tre provided excellent service and made you feel welcomed and cared for."
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Teira Tyson

April 22, 2025

5  out of  5
rating by Teira Tyson
"They was really great , I think the guy I spoke to was Tre , I believe But he was amazing , his customer service was excellent. I would recommend any and everybody here"
We responded:
"Thank you, Teira, for sharing your experience! I’m glad to hear that Tre provided great service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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Shaunta Hodge

April 18, 2025

5  out of  5
rating by Shaunta Hodge
"My experience was elite. Paul was able to save me hundreds of dollars on my insurance policy. The environment was welcoming and the staff were friendly. I appreciate my experience with John Bells insurance company."
We responded:
"Thank you, Shaunta, for sharing your experience! I'm glad to hear that Paul was able to help you save on your insurance policy. It's wonderful to know that you felt welcomed by our team. We appreciate your support and are here for any future needs or questions you might have!"
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Raymond Jones Jr.

April 17, 2025

5  out of  5
rating by Raymond Jones Jr.
"I was greeted today by Mr Tre Green State Farm agent for an Auto Quote, I am pleased to say that he has has helped me to make the change to State Farm for my Auto insurance. I thank you for your professional help today Mr Green. Thanks again for everything very satisfied with your help!!!"
We responded:
"Thank you, Raymond, for sharing your experience! I'm glad to hear that Tre was able to assist you with your insurance needs and make the transition to our Glen Allen office smooth. Your satisfaction is important to us, and we're grateful for your business."
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Paul Anthony

April 16, 2025

5  out of  5
rating by Paul Anthony
"Had a great experience with Ashley and Ethan. Quick, painless, and definitely saved some money."
We responded:
"Thank you, Paul Anthony, for sharing your experience! I'm happy to hear that Ashley and Ethan were able to assist you efficiently and help you save money. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Diane R

March 28, 2025

5  out of  5
rating by Diane R
"Tre is fantastic! I’m moving across country to the Richmond area and wanted the same State Farm auto and renters insurance. He made the process easy. He is knowledgable, pleasant, and followed up. I highly recommend Tre at John Bell’s State Farm office."
We responded:
"Thank you so much, Diane! I'm glad to hear that Tre was able to assist you with your move and make the process smooth. His knowledge and pleasant demeanor truly make a difference. If you need any further assistance or have questions as you settle into the Richmond area, feel free to reach out to our office. Safe travels!"
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Kristen Berry

March 21, 2025

5  out of  5
rating by Kristen Berry
"Very great agency to work with and great customer service!"
We responded:
"Thank you, Kristen, for your wonderful feedback! I'm happy you found our service and team enjoyable to work with. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Paul McAllister

March 14, 2025

5  out of  5
rating by Paul McAllister
"Need good rates call Paul."
We responded:
"Thank you, Paul, for the fantastic review! I'm glad to know you're satisfied with the rates. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Reggie Wiggins

March 13, 2025

5  out of  5
rating by Reggie Wiggins
"I mainly was just calling to get pricing info compared to my current insurance. By the time Tre hit me with his awesome service and being quick and informative all at once, I ended up cancelling with my current insurance provider and going with State Farm! I am not one that is easy to convince, but Tre sold me with the truth and the facts. I also saved quite a bit of money just by making a phone call with the right person on the other end, Tre!! Mr Bell you have a great account rep in Tre! Thank you!"
We responded:
"Thank you, Reggie, for sharing your experience! I'm happy to hear that Tre provided you with such excellent service and helped you make the switch to State Farm. It's wonderful to know that you found the information and savings you were looking for. Tre is indeed a valuable member of our team, and we're grateful to have him. If you have any questions or need further assistance, feel free to reach out anytime!"
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Jacob Baxter

March 13, 2025

5  out of  5
rating by Jacob Baxter
"Thanks to Tre for helping me insure my Condo! Great job, great team, and great guy!"
We responded:
"Jacob, I'm happy to hear that Tre was able to assist you with your policy! Our team is dedicated to providing excellent service, and it's great to know Tre made a positive impact. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Medine Ovngn

Medine Ovngn

March 10, 2025

1  out of  5
rating by Medine Ovngn
"He took care of me a lot until I got the insurance and he wanted to me made a comment. After making the comment, he cut off contact me. I took my second car and i wanted to help for add to insurance, but he never returned. That's why I wanted to cancel my insurance, but they didn't, I sent an e-mail many times and then they canceled it, they didn't refund my money. When I contact them again for insurance, he said he wont help me., they are not professional at all!! Dont be a such a baby!"
We responded:
"Med, We acknowledge your feedback and are taking it into consideration. We are committed to continuous improvement and will use your comments to evaluate and potentially adjust our service procedures."
Profile photo of LaTonya L. Martin “Redd” Harris

LaTonya L. Martin “Redd” Harris

March 6, 2025

5  out of  5
rating by LaTonya L. Martin “Redd” Harris
"Thank you Tre!! Tre first worked with our son on purchasing his first auto and life insurance policies. He understood his needs as a young working student and ensured he received the BEST rates. My husband and I were so impressed with his customer service, knowledge and help with achieving great rates that we switched. Definitely will be recommending Mr. Bell and his team!!!"
We responded:
"Thank you, LaTonya, for sharing your experience! I'm delighted to hear that Tre was able to assist your son with his first insurance policies and that his service impressed you and your husband enough to make the switch. Your recommendation means a lot to us, and we're grateful to have you as part of our family. If you have any questions or need further assistance, feel free to reach out anytime."
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Gwendolyn Harris

March 4, 2025

5  out of  5
rating by Gwendolyn Harris
"I'm Very Impressed With Them. I was worried about finding new insurance for my car and rental insurance for my apartment and I called them and I'm so Grateful I did. Very Helpful and Very Professional. If I need Anything, They are on point. Will recommend them to Anyone! Great Job To Them All!"
We responded:
"Thank you, Gwendolyn, for your wonderful feedback! I'm happy to know that you found our team helpful and professional in assisting with your insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out—we're here to help!"
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Brittany Sadler

February 28, 2025

5  out of  5
rating by Brittany Sadler
"Ashley and the team here were very friendly and extraordinarily easy to deal with. Got a fast quote and was insured the same day."
We responded:
"Thank you, Brittany, for sharing your experience! I'm happy to know that Ashley and the team made the process friendly and straightforward for you. It's great to hear you received a fast quote and got insured on the same day. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Lavern Johnson

Lavern Johnson

February 19, 2025

5  out of  5
rating by Lavern Johnson
"My experience was excellent. Ethan was personable, knowledgeable and professional! He saved me a huge amount of money on car insurance. Not only that, the process was very quick and seamless from beginning to end. I highly recommend this location!"
We responded:
"Thank you, Lavern, for sharing your experience! I'm happy to hear that Ethan provided such personable and knowledgeable service and that he was able to save you a significant amount on your insurance. It's great to know the process was quick and seamless for you. We appreciate your recommendation and are here for any questions you might have!"
Profile photo of Brian Wyatt

Brian Wyatt

February 14, 2025

5  out of  5
rating by Brian Wyatt
"Good advice"
We responded:
"Thank you, Brian, for your feedback! I'm glad to know you found the advice helpful. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Anushalv Patel

Anushalv Patel

February 14, 2025

5  out of  5
rating by Anushalv Patel
"Kevin was just amazing!! He helped me with all of my questions and was very resourceful!"
We responded:
"Thank you, Anushalv, for sharing your positive experience! I'm glad to hear that Kevin was able to assist you effectively and answer all your questions. We appreciate your feedback and are here to help with any future needs you may have. Feel free to reach out anytime!"
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Samantha Ryan

February 7, 2025

5  out of  5
rating by Samantha Ryan
"Had the best and easiest experience with Tre! Made setting up a new policy painless and affordable! Happy to have switched over!"
We responded:
"Thank you, Samantha! I'm glad to hear that Tre made setting up your new policy so seamless and affordable. We're happy you chose to switch over to us! If you have any questions or need further assistance, feel free to reach out anytime."
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Joshua Sutherland

February 4, 2025

5  out of  5
rating by Joshua Sutherland
"Tre was a great help in putting together new auto and life policies. Really glad to have chosen this agency and highly recommend!"
We responded:
"Thank you, Joshua, for sharing your experience! I'm happy to hear that Tre was able to assist you with your insurance policies. Your recommendation means a lot to us."
Profile photo of Savanna Panackal

Savanna Panackal

January 31, 2025

5  out of  5
rating by Savanna Panackal
"Super helpful with setting up my car insurance! Shoutout to Tre for explaining everything to me in an easy to understand manner"
We responded:
"Thank you, Savanna! I'm glad to know that setting up your insurance was a smooth process. Tre is indeed great at making things clear and easy to understand. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Sweetz

January 28, 2025

5  out of  5
rating by Sweetz
"Very pleasant and friendly staff. Made the process easy and definitely affordable"
We responded:
"Hi, Mz Piggy! I'm so happy our team made the process smooth and approachable for you. It’s always our goal to provide helpful service and options that work for you—don’t hesitate to reach out if there’s ever anything more we can do. Thank you for your thoughtful review!"
Profile photo of Corey Allen

Corey Allen

January 24, 2025

5  out of  5
rating by Corey Allen
"Kevin was a pleasure to speak with, very understanding and straight to the point!! 5/5 stars"
We responded:
"Thank you, Corey, for your fantastic review! I'm delighted to hear that Kevin made your experience enjoyable and straightforward. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Profile photo of Amaya Whitaker

Amaya Whitaker

January 23, 2025

5  out of  5
rating by Amaya Whitaker
"Talked with Kevin and he was just so knowledgeable and great! Really took the time to help me!"
We responded:
"Thank you, Amaya, for sharing your experience! I'm delighted to hear that Kevin was able to assist you with such expertise and care. Our team is dedicated to providing knowledgeable and attentive service. If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!"
Profile photo of Shawn Mcnew

Shawn Mcnew

January 17, 2025

5  out of  5
rating by Shawn Mcnew
"Signed up for life and auto insurance. Ashley was beyond helpful and a pleasure to deal with. I highly recommend anyone that is looking for a good rate and great customer service go see John and his team."
We responded:
"Thank you, Shawn, for your wonderful feedback! I'm delighted to hear that Ashley was so helpful and enjoyable to work with. Your recommendation means a lot to us, and we're glad you found our rates and service to your satisfaction. If you ever have more questions or need assistance, feel free to reach out to our office. We're here to help!"
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Ana Quiroz

January 16, 2025

5  out of  5
rating by Ana Quiroz
"I had the pleasure of working with Tre. He made the insurance process a walk in the park. Very friendly, knowledgeable, and professional. I highly recommend State Farm agent Tre. To anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you, Ana, for your great feedback! I'm happy to hear that Tre made the insurance process easy for you. His friendly and professional attitude shows how much we care about our customers. If you need more help or have any questions, please contact our office. We're here to assist you!"