
State Farm® Insurance Agent John Bell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly S
June 13, 2025
"Highly recommend John Bell and his team. Great service and always ready to help."
"Thank you, Kelly! I'm happy to hear that you recommend John Bell and the team. We’re committed to providing great service and being ready to help whenever you need us. Let us know if there's anything else we can assist you with!"
Jacob Martin
June 5, 2025
"Overall I'm incredibly satisfied with John Bell and his team. My rate is lower than it's ever been (while still maintaining high coverage limits), and as a young man that's the most important thing to me. There are two main reasons I highly recommend this office: • The staff is EXCELLENT. These people answer the phone quickly, are friendly, and help you with questions or problems with a good attitude. Very comforting to know that if I ever need to call on my policy, they will be there to help me. • Lowest I've ever paid for car insurance. I opened my policy as a 24 yo male, and with high coverage limits, a bonus little health and life policy.. I'm paying THIRTY PERCENT less than I was paying just for my auto policy in South Carolina. I also shopped around before committing to State Farm and other local VA insurance agencies were quoting me a lot closer to my previous rate in SC. Very thankful for my new rate. The only thing I felt a little unsure about was being talked into bundling a small life and health policy without fully understanding the extra costs. Maybe it is the best deal because of the "bundle savings", but I didn’t actually ask for life or health coverage—it just got added to my quote without a clear cost comparison. I kind of just trusted that the price was “better” or “worth it” because of the bundle. The extra cost seemed small, so I went with it, but I’ll probably take a closer look at it when my renewal comes up to see if it’s really worth the extra $15 a month or whatever it’s costing me. Overall I'm very satisfied with the rate I'm paying and the awesome customer service John's team provides. Shoutout to Tre and Ashley, both of whom have showed care when I have called."
"Thank you, Jacob, for sharing your experience! I'm happy to hear that you're satisfied with the rates and the service from John Bell's team. It's great to know that Tre and Ashley have been helpful and attentive. It's important to us that you fully understand your coverage and costs, so please feel free to reach out if you have any questions or need further clarification. We're here to assist you with anything you need!"
Andrew Allen
May 30, 2025
"A great agent and great office! Well worth it for your insurance needs."
"Thank you, Andrew! I'm glad you found our office and service to be valuable for your insurance needs. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Anasya Taylor
May 16, 2025
"Absolutely the best customer service. Tre helped me and he was amazing! I saved over $300 by switching from my current insurance. Highly recommended"
"Thank you, Anasya, for your wonderful feedback! I'm glad to hear that Tre was able to assist you so effectively and help you save over $300. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out."
Roy Thomas
May 14, 2025
"They reached out to me and offered me an amazing quote. Tre took the time and showed a lot of patience with me as I was juggling work and trying to get information to them but waited it out for me and gave me all the information I requested. Set me up on a path for better auto coverage. I would definitely recommend them to anyone."
"Thank you, Roy, for sharing your experience! I'm glad Tre was able to assist you with patience and provide the information you needed. It's wonderful to know you're on a path to better auto coverage. We appreciate your recommendation and are here for any future questions or needs!"
Hunter Stanley
May 9, 2025
"Amazing staff and amazing people who want the best policy for your needs"
"Thank you, Hunter! I'm happy to know that you found our staff amazing and dedicated to finding the best policy for your needs. Your satisfaction is our top priority. If you have any questions or need further assistance, feel free to reach out anytime!"
Star N
April 24, 2025
"Best customer service experience ever. Tre did an excellent job at answering my questions and concerns. I felt welcomed and cared for :)."
"Thank you, Star, for sharing your experience! I'm delighted to know that Tre provided excellent service and made you feel welcomed and cared for."
Teira Tyson
April 22, 2025
"They was really great , I think the guy I spoke to was Tre , I believe But he was amazing , his customer service was excellent. I would recommend any and everybody here"
"Thank you, Teira, for sharing your experience! I’m glad to hear that Tre provided great service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Shaunta Hodge
April 18, 2025
"My experience was elite. Paul was able to save me hundreds of dollars on my insurance policy. The environment was welcoming and the staff were friendly. I appreciate my experience with John Bells insurance company."
"Thank you, Shaunta, for sharing your experience! I'm glad to hear that Paul was able to help you save on your insurance policy. It's wonderful to know that you felt welcomed by our team. We appreciate your support and are here for any future needs or questions you might have!"
Raymond Jones Jr.
April 17, 2025
"I was greeted today by Mr Tre Green State Farm agent for an Auto Quote, I am pleased to say that he has has helped me to make the change to State Farm for my Auto insurance. I thank you for your professional help today Mr Green. Thanks again for everything very satisfied with your help!!!"
"Thank you, Raymond, for sharing your experience! I'm glad to hear that Tre was able to assist you with your insurance needs and make the transition to our Glen Allen office smooth. Your satisfaction is important to us, and we're grateful for your business."
Paul Anthony
April 16, 2025
"Had a great experience with Ashley and Ethan. Quick, painless, and definitely saved some money."
"Thank you, Paul Anthony, for sharing your experience! I'm happy to hear that Ashley and Ethan were able to assist you efficiently and help you save money. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Diane R
March 28, 2025
"Tre is fantastic! I’m moving across country to the Richmond area and wanted the same State Farm auto and renters insurance. He made the process easy. He is knowledgable, pleasant, and followed up. I highly recommend Tre at John Bell’s State Farm office."
"Thank you so much, Diane! I'm glad to hear that Tre was able to assist you with your move and make the process smooth. His knowledge and pleasant demeanor truly make a difference. If you need any further assistance or have questions as you settle into the Richmond area, feel free to reach out to our office. Safe travels!"
Kristen Berry
March 21, 2025
"Very great agency to work with and great customer service!"
"Thank you, Kristen, for your wonderful feedback! I'm happy you found our service and team enjoyable to work with. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Paul McAllister
March 14, 2025
"Need good rates call Paul."
"Thank you, Paul, for the fantastic review! I'm glad to know you're satisfied with the rates. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Reggie Wiggins
March 13, 2025
"I mainly was just calling to get pricing info compared to my current insurance. By the time Tre hit me with his awesome service and being quick and informative all at once, I ended up cancelling with my current insurance provider and going with State Farm! I am not one that is easy to convince, but Tre sold me with the truth and the facts. I also saved quite a bit of money just by making a phone call with the right person on the other end, Tre!! Mr Bell you have a great account rep in Tre! Thank you!"
"Thank you, Reggie, for sharing your experience! I'm happy to hear that Tre provided you with such excellent service and helped you make the switch to State Farm. It's wonderful to know that you found the information and savings you were looking for. Tre is indeed a valuable member of our team, and we're grateful to have him. If you have any questions or need further assistance, feel free to reach out anytime!"
Jacob Baxter
March 13, 2025
"Thanks to Tre for helping me insure my Condo! Great job, great team, and great guy!"
"Jacob, I'm happy to hear that Tre was able to assist you with your policy! Our team is dedicated to providing excellent service, and it's great to know Tre made a positive impact. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Med Ovngn
March 10, 2025
"He took care of me a lot until I got the insurance and he wanted to me made a comment. After making the comment, he cut off contact me. I took my second car and i wanted to help for add to insurance, but he never returned. That's why I wanted to cancel my insurance, but they didn't, I sent an e-mail many times and then they canceled it, they didn't refund my money. When I contact them again for insurance, he said he wont help me., they are not professional at all!! Dont be a such a baby!"
"Med, We acknowledge your feedback and are taking it into consideration. We are committed to continuous improvement and will use your comments to evaluate and potentially adjust our service procedures."
LaTonya L. Martin “Redd” Harris
March 6, 2025
"Thank you Tre!! Tre first worked with our son on purchasing his first auto and life insurance policies. He understood his needs as a young working student and ensured he received the BEST rates. My husband and I were so impressed with his customer service, knowledge and help with achieving great rates that we switched. Definitely will be recommending Mr. Bell and his team!!!"
"Thank you, LaTonya, for sharing your experience! I'm delighted to hear that Tre was able to assist your son with his first insurance policies and that his service impressed you and your husband enough to make the switch. Your recommendation means a lot to us, and we're grateful to have you as part of our family. If you have any questions or need further assistance, feel free to reach out anytime."
Gwendolyn Harris
March 4, 2025
"I'm Very Impressed With Them. I was worried about finding new insurance for my car and rental insurance for my apartment and I called them and I'm so Grateful I did. Very Helpful and Very Professional. If I need Anything, They are on point. Will recommend them to Anyone! Great Job To Them All!"
"Thank you, Gwendolyn, for your wonderful feedback! I'm happy to know that you found our team helpful and professional in assisting with your insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out—we're here to help!"
Brittany Sadler
February 28, 2025
"Ashley and the team here were very friendly and extraordinarily easy to deal with. Got a fast quote and was insured the same day."
"Thank you, Brittany, for sharing your experience! I'm happy to know that Ashley and the team made the process friendly and straightforward for you. It's great to hear you received a fast quote and got insured on the same day. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Lavern Johnson
February 19, 2025
"My experience was excellent. Ethan was personable, knowledgeable and professional! He saved me a huge amount of money on car insurance. Not only that, the process was very quick and seamless from beginning to end. I highly recommend this location!"
"Thank you, Lavern, for sharing your experience! I'm happy to hear that Ethan provided such personable and knowledgeable service and that he was able to save you a significant amount on your insurance. It's great to know the process was quick and seamless for you. We appreciate your recommendation and are here for any questions you might have!"
Brian Wyatt
February 14, 2025
"Good advice"
"Thank you, Brian, for your feedback! I'm glad to know you found the advice helpful. If you have any more questions or need further assistance, feel free to reach out."
Anushalv Patel
February 14, 2025
"Kevin was just amazing!! He helped me with all of my questions and was very resourceful!"
"Thank you, Anushalv, for sharing your positive experience! I'm glad to hear that Kevin was able to assist you effectively and answer all your questions. We appreciate your feedback and are here to help with any future needs you may have. Feel free to reach out anytime!"
Samantha Ryan
February 7, 2025
"Had the best and easiest experience with Tre! Made setting up a new policy painless and affordable! Happy to have switched over!"
"Thank you, Samantha! I'm glad to hear that Tre made setting up your new policy so seamless and affordable. We're happy you chose to switch over to us! If you have any questions or need further assistance, feel free to reach out anytime."
Joshua Sutherland
February 4, 2025
"Tre was a great help in putting together new auto and life policies. Really glad to have chosen this agency and highly recommend!"
"Thank you, Joshua, for sharing your experience! I'm happy to hear that Tre was able to assist you with your insurance policies. Your recommendation means a lot to us."