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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sierra Todd

Sierra Todd

November 27, 2024

5  out of  5
rating by Sierra Todd
"Excellent Customer Service; Worked with Tre, he was amazing"
We responded:
"Hi Sierra, thank you for your wonderful feedback! I'm happy to hear that Tre provided you with excellent customer service. We're grateful to have him on our team. If you need any further assistance, don't hesitate to reach out!"
Profile photo of Brendan Messenger

Brendan Messenger

November 27, 2024

5  out of  5
rating by Brendan Messenger
"Kevin was super helpful"
We responded:
"Kevin is indeed a valuable member of our team, and I'm glad he could assist you! Thank you, Brendan, for your positive feedback. If you need any further assistance, feel free to reach out to our office."
Profile photo of Shelton Holland

Shelton Holland

November 27, 2024

5  out of  5
rating by Shelton Holland
"Kevin is awesome!"
We responded:
"Kevin is indeed fantastic! We're happy to know you had a great experience with him. If you need any further assistance, our office is always here to help. Thanks, Shelton!"
Profile photo of Owen White

Owen White

November 26, 2024

5  out of  5
rating by Owen White
"Fast Courteous Hassle free,!!!"
We responded:
"Owen, thank you so much for the fantastic rating! We're happy that you're satisfied with our service. If you ever need any other assistance, don't hesitate to reach out. We're here to help!"
Profile photo of RoseBee

RoseBee

November 26, 2024

5  out of  5
rating by RoseBee
"Tre was amazing! Very professional and informative!"
We responded:
"RoseBee, thank you for your wonderful feedback! I'm glad to hear that Tre provided you with professional and informative service. We appreciate your kind words and are grateful to have Tre on our team. If you need any further assistance, our office is always here to help!"
Profile photo of Jaye Newcomb

Jaye Newcomb

November 22, 2024

5  out of  5
rating by Jaye Newcomb
"Excellent customer service. Ashley was very professional and thorough. I would definitely recommend State Farm to my family and friends!"
We responded:
"Ashley and our team are grateful for your kind words, Jaye! We're happy to know you had a positive experience with our customer service. Your recommendation means a lot to us. If you or your family and friends ever need assistance, we're here to help!"
Profile photo of Honey Redd ENT

Honey Redd ENT

November 22, 2024

5  out of  5
rating by Honey Redd ENT
"State farm insurance is a great source to use for you and your family!"
We responded:
"Thank you for your wonderful review! We're glad that you find State Farm Insurance a great resource for you and your family. Your satisfaction is important to us, and we're here to help with any future needs or questions."
Profile photo of Hayden Ibn kevin

Hayden Ibn kevin

November 22, 2024

5  out of  5
rating by Hayden Ibn kevin
"Use State Farm, customer service way better, rates way better, coverage is way more."
We responded:
"Hayden, thank you for your fantastic review! I'm happy to know that you found our customer service, rates, and coverage to be exceptional. Your satisfaction is our priority, and we're grateful for your support. If you ever need anything or have any questions, our office is here to help!"
Profile photo of Chris G

Chris G

November 22, 2024

5  out of  5
rating by Chris G
"Kevin was easy to work with about my policy, I will be coming back in the future for sure!"
We responded:
"Thanks, Chris! I'm glad Kevin made the process easy for you. We look forward to assisting you again in the future!"
Profile photo of Mary Ann Smith

Mary Ann Smith

November 15, 2024

5  out of  5
rating by Mary Ann Smith
"I would just like to say that Kevin,Ethan and Trey took very good care of me today. My daughter is fully covered n I'm happy!!! Thank you guys"
We responded:
"I'm so glad to hear that our team took such good care of you, Marry Ann! It's wonderful to know your daughter is fully covered and you're happy with our service. Thank you for sharing your experience! If you need any further assistance, we're here for you. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Daryl Holloway

Daryl Holloway

November 8, 2024

5  out of  5
rating by Daryl Holloway
"Been looking for a good insurance company for a while and I finally found what I was looking here at State Farm Tre was great"
Profile photo of Jay Bryant

Jay Bryant

November 8, 2024

5  out of  5
rating by Jay Bryant
"Great people to work with, easy to talk to!"
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Chris Shertzer

November 8, 2024

5  out of  5
rating by Chris Shertzer
"Easy, inexpensive, good people doin good work"
Profile photo of Raquel Rene'

Raquel Rene'

November 1, 2024

5  out of  5
rating by Raquel Rene'
"Oh my goodness! I was supposed to leave my review this morning! I had THE BEST experience/conversation with Ethan. I'll be back to talk life insurance!"
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Donna Meeks

November 1, 2024

5  out of  5
rating by Donna Meeks
"Tre was very helpful with renter’s insurance."
Profile photo of Gerald Webber (Luv2decorate)

Gerald Webber (Luv2decorate)

October 25, 2024

5  out of  5
rating by Gerald Webber (Luv2decorate)
"Staff and John are well informed and always willing to go the extra mile to help."
Profile photo of Kim King

Kim King

October 21, 2024

5  out of  5
rating by Kim King
"Trey was wonderful thank you so much for all your help."
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A H

October 11, 2024

5  out of  5
rating by A H
"Fast, efficient, double checked"
We responded:
"Thank you, A H, for your wonderful review! I'm glad you found our service fast and efficient. We always strive to double-check everything to ensure accuracy. If you need any further assistance, feel free to reach out. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Roderick Lopez

Roderick Lopez

October 11, 2024

5  out of  5
rating by Roderick Lopez
"Had a great time working with y’all. Very quick and convenient."
We responded:
"Roderick, I'm glad you had a great experience with us! We always aim to provide quick and convenient service. Thanks for your positive feedback! - John Bell - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Garret Thomas

Garret Thomas

September 27, 2024

5  out of  5
rating by Garret Thomas
"Excellent experience quoting and questioning all my insurance options. Friendly staff and always helpful when I call!"
Profile photo of Lauren Powell

Lauren Powell

September 26, 2024

5  out of  5
rating by Lauren Powell
"Tre is awesome! He was able to get me a great rate on auto insurance and was able to explain the differences between the coverages. He was also able to get the policy started ASAP which I was unable to do on the website. Highly recommend!"
We responded:
"Lauren, thank you for your wonderful review! I'm happy Tre could assist you with securing a great rate on your auto insurance and clarifying the coverage options. It's great to know he was able to get your policy started quickly. We appreciate your recommendation and are always here for any future needs or questions. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Fernando Deraz

Fernando Deraz

September 13, 2024

5  out of  5
rating by Fernando Deraz
"I am very satisfied with the service that Mr. Tre provided me, he answered all my questions and doubts. Excellent prices and good location. Give them a try 👌"
We responded:
"Thank you, Fernando, for sharing your positive experience! I'm glad to hear that Tre was able to answer all your questions and provide you with excellent service. We appreciate your kind words about our prices and location. If you need any further assistance, don't hesitate to reach out. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Wesley Sammons

Wesley Sammons

September 11, 2024

1  out of  5
rating by Wesley Sammons
"I was lied to 3 times by agent named tre! Never even let him know I caught him in lies just hope he didn't know what he was doing but was going to help me out! Boy was I wrong! They took me off 3 months before my policy ended giving me a week notice! And not refunding my money until after they took me off their policy! Most incompetent insurance I've ever dealt with!"
We responded:
"Wesley, Thank you for sharing your experience. I'm genuinely concerned to hear about the issues you faced with Tre and the handling of your policy. We strive to provide accurate and reliable service, and it's clear we fell short in your case. Your feedback is important, and I will address this with our team to ensure it doesn't happen again. Please reach out to our office if you have any further questions or need assistance. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Kendall Thompson

Kendall Thompson

September 6, 2024

5  out of  5
rating by Kendall Thompson
"Excellent team and staff to work with!"
We responded:
"Kendall, thank you for your kind words! I'm glad you had a positive experience with our team and staff. If you need any further assistance, we're here to help. - John Bell - State Farm Insurance Agent, Glen Allen, VA"
Profile photo of Conner Schools

Conner Schools

September 4, 2024

5  out of  5
rating by Conner Schools
"Very pleased with Tre and his customer service! Glad I made a switch to this insurance company"
We responded:
"Conner, I'm glad to hear that Tre provided excellent customer service and that you're happy with your decision to switch to our insurance company. We're here for any future needs or questions you may have. Thanks for your trust! - John Bell - State Farm Insurance Agent, Glen Allen, VA"