
State Farm® Insurance Agent John Bell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Morrison
September 7, 2025
"I want to thank Paul for his service very professional and got me great deal on motorcycle insurance…."
"Thank you, Robert! I'm happy to hear that Paul provided you with professional service and a great deal on your insurance. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Shara Hodge
September 5, 2025
"I had such a great experience! I worked with Paul. He helped me bundle my car and home insurance and saved me a lot of money. The process was easy, and they explained everything clearly. I’m so glad I switched."
"Thank you, Shara! I'm happy to hear about your positive experience with Paul. It's wonderful that bundling your car and home insurance was both easy and cost-effective. We're grateful for your trust in us. Let us know if there's anything else we can assist you with!"
Wendy Cousins
August 28, 2025
"I been with State Farm for over 20 years. Trey was very helpful on my life insurance policy for my children."
"Thank you, Wendy! I'm so happy to hear that Trey was able to assist you with your insurance policy for your children. We truly appreciate your loyalty over the past 20 years. If there's anything else you need, feel free to reach out!"
Christopher Driskill
August 21, 2025
"Spoke with Paul this week and he was very knowledgeable and super helpful!"
"Thank you, Christopher! I'm glad to hear that Paul was able to provide you with knowledgeable and helpful service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Tiffany s
August 21, 2025
"Had a great experience working with Paul. He. Made the process quick and seamless. I recommend John Bell State Farm 👌"
"Thank you, Tiffany! I'm happy to hear that Paul made your experience quick and seamless. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Linda Coleman-Fields
August 14, 2025
"Paul’s customer service was impeccable and very knowledgeable about the services provided."
"Thank you, Linda! I'm happy to hear that Paul provided you with such knowledgeable and impeccable service. Our team is dedicated to delivering excellent customer experiences. If you have any more questions or need assistance, feel free to reach out!"
Luke Sturgeon
August 14, 2025
"Excellent service and customer care! Ethan Diffee was excellent to work with."
"Thank you, Luke! I'm happy to hear that you received excellent service and customer care from Ethan. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Ryleigh Mahanes
August 8, 2025
"Tre at State Farm is wonderful! Very helpful and patient! I recommended state farm!"
"Thank you for your review, Ryleigh! I'm happy to hear that Tre was helpful and patient during your experience. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
oyngopogo
August 4, 2025
"Tray was great explained everything in detail"
"Thank you, oyngopogo! I'm happy to hear that Tray provided detailed explanations and made your experience a positive one. Our team is always here to assist with any questions or needs you might have. Thanks for choosing us!"
Maguette Ndiaye
August 4, 2025
"Mrs. John Bell was my agent.I am writing to formally express my deep concern and dissatisfaction regarding the mishandling of my insurance policy by my assigned State Farm agent, Mrs. John Bell, and the resulting financial and administrative issues caused by actions taken without my consent. In May, I contacted Mrs. John Bell to inquire about adding my daughter to my insurance policy. At the time, I was informed that she could not be added because we do not live in the same household. I accepted that explanation and assumed no changes were made. However, a couple of months later, I was shocked to discover that my account had been charged nearly seven times my regular premium for 2 months. Naturally, I called John Bell for clarification, only to be told that he was unaware of the change and could not help.Also John Bell told me that my daughter had somehow been added to my policy. Despite the fact that I never gave consent or received any notification that such a change had been made. What makes this even more troubling is that my daughter already has her own insurance policy through a different company. This means I was being charged for coverage that was both unnecessary and unauthorized. This experience has left me extremely disappointed and frustrated. I trusted State Farm and my agent to manage my policy responsibly. Instead, I feel I was taken advantage of, ignored, and left with no recourse."
"Maguette, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Jeremy Martin
July 25, 2025
"Ashley was great to work with. Very knowledgeable and professional."
"Thank you for your review, Jeremy! I'm happy to hear that Ashley provided you with knowledgeable and professional service. We appreciate your feedback and are here if you need anything else!"
Ginny Catterton
July 17, 2025
"I switched to John in January and have had a great experience. His whole team is responsive and knowledgeable, as well as beating my previous insurances quote by $1,000 a year. Will be a lifelong client."
"Thank you for your review, Ginny! I'm happy to hear that you've had a great experience with our team and that we could offer you a better rate. Your trust means a lot to us, and we're here to support you for the long haul. Let us know if there's anything else we can do for you!"
Christina Jenkins
July 10, 2025
"After going on social media to use one of the links for better insurance quotes, I got multiple calls and texts. I ignored most of them. One being Tre’s. Which was a HUGE mistake! I recently contacted my insurance company since it time for renewal and was told there was nothing they could do to change my $481.89 monthly payments. Then Tre reached out to me again with a detailed quote. Let me just say I was in disbelief. So we set up a time to speak the next day. We went over a few things to that quote and now I can say I am extremely excited and impressed!! Tre lowered my payments to $162.20 a month. Saving me $319 a month!!!! Same auto coverage (2 drivers, 2 Vehicles) PLUS life insurance for my son. I was so upset with myself that I didn’t answer his call months ago. Tre did an awesome job explaining different types of polices that I will be adding in the near future. Thank you so much Tre!! You are the best!"
"Thank you for your review, Christina! I'm so happy to hear that Tre was able to assist you in finding a more affordable insurance plan while adding valuable coverage for your family. It's great to know that you're satisfied with the service and savings. If you have any more questions or need further assistance, feel free to reach out anytime!"
Denise Freeman
July 7, 2025
"It was a pleasure working with Ethan, my agent who gave me a great deal for a great coverage."
"Thank you for your review, Denise! I'm happy to hear that Ethan provided you with excellent service and a great coverage deal. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Shawn Johnson
June 27, 2025
"Excellent insurance State Farm has helped our family over the years very happy with them give them a try trust me!"
"Thank you, Shawn! I'm glad to hear that State Farm has been a reliable support for your family over the years. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. Thanks for choosing us!"
Kelly S
June 13, 2025
"Highly recommend John Bell and his team. Great service and always ready to help."
"Thank you, Kelly! I'm happy to hear that you recommend John Bell and the team. We’re committed to providing great service and being ready to help whenever you need us. Let us know if there's anything else we can assist you with!"
Jacob Martin
June 5, 2025
"Overall I'm incredibly satisfied with John Bell and his team. My rate is lower than it's ever been (while still maintaining high coverage limits), and as a young man that's the most important thing to me. There are two main reasons I highly recommend this office: • The staff is EXCELLENT. These people answer the phone quickly, are friendly, and help you with questions or problems with a good attitude. Very comforting to know that if I ever need to call on my policy, they will be there to help me. • Lowest I've ever paid for car insurance. I opened my policy as a 24 yo male, and with high coverage limits, a bonus little health and life policy.. I'm paying THIRTY PERCENT less than I was paying just for my auto policy in South Carolina. I also shopped around before committing to State Farm and other local VA insurance agencies were quoting me a lot closer to my previous rate in SC. Very thankful for my new rate. The only thing I felt a little unsure about was being talked into bundling a small life and health policy without fully understanding the extra costs. Maybe it is the best deal because of the "bundle savings", but I didn’t actually ask for life or health coverage—it just got added to my quote without a clear cost comparison. I kind of just trusted that the price was “better” or “worth it” because of the bundle. The extra cost seemed small, so I went with it, but I’ll probably take a closer look at it when my renewal comes up to see if it’s really worth the extra $15 a month or whatever it’s costing me. Overall I'm very satisfied with the rate I'm paying and the awesome customer service John's team provides. Shoutout to Tre and Ashley, both of whom have showed care when I have called."
"Thank you, Jacob, for sharing your experience! I'm happy to hear that you're satisfied with the rates and the service from John Bell's team. It's great to know that Tre and Ashley have been helpful and attentive. It's important to us that you fully understand your coverage and costs, so please feel free to reach out if you have any questions or need further clarification. We're here to assist you with anything you need!"
Andrew Allen
May 30, 2025
"A great agent and great office! Well worth it for your insurance needs."
"Thank you, Andrew! I'm glad you found our office and service to be valuable for your insurance needs. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Anasya Taylor
May 16, 2025
"Absolutely the best customer service. Tre helped me and he was amazing! I saved over $300 by switching from my current insurance. Highly recommended"
"Thank you, Anasya, for your wonderful feedback! I'm glad to hear that Tre was able to assist you so effectively and help you save over $300. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out."
Roy Thomas
May 14, 2025
"They reached out to me and offered me an amazing quote. Tre took the time and showed a lot of patience with me as I was juggling work and trying to get information to them but waited it out for me and gave me all the information I requested. Set me up on a path for better auto coverage. I would definitely recommend them to anyone."
"Thank you, Roy, for sharing your experience! I'm glad Tre was able to assist you with patience and provide the information you needed. It's wonderful to know you're on a path to better auto coverage. We appreciate your recommendation and are here for any future questions or needs!"
Hunter Stanley
May 9, 2025
"Amazing staff and amazing people who want the best policy for your needs"
"Thank you, Hunter! I'm happy to know that you found our staff amazing and dedicated to finding the best policy for your needs. Your satisfaction is our top priority. If you have any questions or need further assistance, feel free to reach out anytime!"
Star N
April 24, 2025
"Best customer service experience ever. Tre did an excellent job at answering my questions and concerns. I felt welcomed and cared for :)."
"Thank you, Star, for sharing your experience! I'm delighted to know that Tre provided excellent service and made you feel welcomed and cared for."
Teira Tyson
April 22, 2025
"They was really great , I think the guy I spoke to was Tre , I believe But he was amazing , his customer service was excellent. I would recommend any and everybody here"
"Thank you, Teira, for sharing your experience! I’m glad to hear that Tre provided great service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Shaunta Hodge
April 18, 2025
"My experience was elite. Paul was able to save me hundreds of dollars on my insurance policy. The environment was welcoming and the staff were friendly. I appreciate my experience with John Bells insurance company."
"Thank you, Shaunta, for sharing your experience! I'm glad to hear that Paul was able to help you save on your insurance policy. It's wonderful to know that you felt welcomed by our team. We appreciate your support and are here for any future needs or questions you might have!"
Raymond Jones Jr.
April 17, 2025
"I was greeted today by Mr Tre Green State Farm agent for an Auto Quote, I am pleased to say that he has has helped me to make the change to State Farm for my Auto insurance. I thank you for your professional help today Mr Green. Thanks again for everything very satisfied with your help!!!"
"Thank you, Raymond, for sharing your experience! I'm glad to hear that Tre was able to assist you with your insurance needs and make the transition to our Glen Allen office smooth. Your satisfaction is important to us, and we're grateful for your business."